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Customer Success Jobs in Manchester

Searching for an agency to recruit your

Customer Success

role?

At Arius Recruit, we specialise in recruiting Customer Success roles for companies within the software as a service (SaaS) and tech industry. As a Top Recruitment Agency (LinkedIn 2024), we specialise in recruiting for the growing UK market.

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Understanding the role:

Customer Success positions play a pivotal role in cultivating positive relationships with clients and ensuring their satisfaction with a company's products or services. Their efforts are instrumental in driving account retention, loyalty, and overall growth for the business.

Client retention and client support are crucial aspects of any business for three main reasons; it reduces churn (higher the churn the most difficult it is for a SaaS business to grow, maximises client lifetime value and can result in second-order revenue (i.e. client recommendations, customer changing jobs and bring product to new company). For these reasons, demand for strong CS people is high. ​

​Interested in Sales or Customer Success jobs in Manchester?

Manchester offers a dynamic and exciting environment for those looking to build a sales career in software and tech. With its rich tech heritage, collaborative spirit, and focus on the future, Manchester is definitely a city to watch.

Manchester: Thriving Sales Scene

Manchester is quickly becoming a magnet for ambitious sales professionals. The city's thriving economy creates a constant need for skilled salespeople across various industries. This translates to a diverse range of roles, from established companies to exciting startups. Whether you excel in B2B sales, enjoy building long-term client relationships, or crave the fast-paced environment of a startup, Manchester has something for you.

Manchester's booming tech scene offers a wealth of opportunities for those looking for a sales career. Here's why working in sales within Manchester's tech sector might be a great fit:

  • High Demand: The rapid growth of tech companies creates a constant need for skilled salespeople to promote innovative solutions.

  • Diverse Sales Roles: From Software as a Service (SaaS) to cutting-edge tech solutions, you'll find a variety of sales roles catering to your interests and skillset.

  • Competitive Salaries: Manchester's tech sector offers competitive salaries, often with attractive commission structures that reward top performers.

  • Career Growth: With a thriving tech scene, there's ample opportunity to advance your career in sales, potentially moving into leadership roles or specializing in specific tech areas.

  • Vibrant Tech Community: Being part of Manchester's tech scene means being surrounded by innovation and passionate individuals, fostering a dynamic and exciting work environment.

How can Arius Recruit help hire sales talent?

We are specialist sales recruiters, we help companies hire top-tier salespeople, particularly relevant for those in the competitive tech sales market. Here's how we can potentially assist businesses:

  • Deep Understanding of Sales Talent: Our team's expertise in the sales industry helps understand the specific skills, experience, and personality traits needed for success in different sales roles.

  • Targeted Candidate Sourcing: We have a network built specifically for sales professionals, allowing us to find high-calibre candidates who are a good fit your company's needs. This can save companies time and resources compared to traditional recruiting methods.

  • Focus on Passive Candidates: Targeting not just actively job-seeking candidates, but also those who are passively open to new opportunities. This can help find top performers who might not be actively looking to leave their current role.

  • Full Recruitment Process Management: We handle the entire recruitment process, from initial video screening to interview scheduling and offer negotiation. This frees up valuable time for company hiring managers to focus on their core business.

  • Specialisation in Tech Sales: If your company focuses on tech sales, our experience in this particular niche can be especially valuable. We understand the unique skills and experience needed for success in this competitive field.