A high-growth, venture-backed technology platform is redefining how large enterprises deploy software and AI at scale.
About the company
• Rapidly scaling B2B technology business operating at the forefront of AI-driven enterprise deployment
• Trusted by global infrastructure and real estate leaders across multiple international markets
• Focused on transforming how complex organisations implement and adopt new technology
• Backed by strong commercial traction and entering an ambitious growth phase
About the role
• Hybrid role based in London, reporting directly to the VP of Customer Success
• Own execution of technology adoption plans across major enterprise accounts
• Drive measurable usage, behavioural change and tangible value delivery
• Configure platforms, map operational processes and run hands-on user training
• Manage multiple concurrent enterprise deployments with defined KPIs and success metrics
• Act as a senior client-facing contact, building trusted stakeholder relationships
• Proactively identify adoption risks and intervene early to ensure success
• Thrive in a fast-paced, delivery-focused environment with high accountability
Your previous experience
• Background in Customer Success, implementation, onboarding or a similar client-facing delivery role
• Proven track record managing complex enterprise accounts in parallel
• Strong technical aptitude with the ability to quickly master new software platforms
• Confident presenter who can command the room with senior stakeholders
• Highly organised, execution-focused and comfortable working at speed
• Fluent English required; additional European languages advantageous
Package
• £50,000–£60,000 base (DOE)
• Performance-based bonus
• Hybrid working model (London)
• High-growth environment with strong progression opportunities
• Exposure to enterprise transformation programmes at scale