Customer Success Manager jobs london

Customer Success Manager Jobs in London

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Customer Success Manager

role?

Arius Recruit is the go-to recruitment agency when looking for mid to senior level client focussed roles. We specialise in connecting businesses with skilled customer service managers who excel in driving customer satisfaction, streamlining operations, and fostering strong team dynamics and successfully recruit for emerging and growing companies globally, with a particular focus on the UK market.

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Looking to hire a Customer Success Manager?

The tech and software industry is growing fast and so is the demand for skilled Customer Success Managers. Arius Recruit, the leader in customer success recruitment, will help unlock your growth potential.

  • Network and Expertise: We have a pool of pre-vetted candidates and a growing database of over 25,000 sales and customer success professionals. We understand the competitive landscape for Customer Success talent and can find qualified individuals aligned with your company's needs.

  • Targeted Sourcing: We can target our search based on specific requirements like industry experience and desired Customer Success Manager skills (communication, proactiveness etc).

  • Streamlined Hiring Process: We manage the entire recruitment process, from offering job descriptions, initial candidate screening, interview scheduling and offer negotiation.

  • Compensation Benchmarking: We offer insights into current CSM salary ranges, ensuring you offer competitive compensation packages to attract top talent.

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London: The Heart of the UK’s Tech Sales Market

London remains the epicentre of the UK’s technology and software industry, a global powerhouse driving innovation, investment, and commercial growth. Over 70% of all UK Sales and Customer Success roles in Software and SaaS are based in London, making it the country’s most competitive market for attracting and retaining high-performing talent.

Why London is the Centre of Tech Sales Growth

Technology and software companies dominate the UK market, and London continues to be the hub for commercial roles. With thriving sectors like AI, Cybersecurity, Data & Analytics, CleanTech, and Digital Infrastructure, businesses here need exceptional sales professionals to keep up with accelerating demand.

According to LinkedIn Talent Insights (2024):

Recruiting Sales and Customer Success professionals in London is 5x more competitive than any other UK location and the demand for Sales and Customer Success talent is 7x higher than the national average.

Roles We Recruit For:

We recruit across all levels of the commercial function, including:

  • Lead Generation: SDRs and BDRs

  • Individual Contributors: Account Executives, Business Development Managers, Account Managers, Enterprise Sales

  • Retention & Growth: Customer Success Managers, Client Success, Partner Success

  • Leadership: Sales Managers, VPs of Sales, Heads of Customer Success, Team Leads

  • Executive & Director: Chief Sales Officer, Chief Customer Officer, Chief Revenue Officer

Industries We Support:

Our recruitment expertise spans London’s most innovative sectors:

  • SaaS: FinTech, MarTech, ConstructionTech, PropTech, EdTech

  • DeepTech: AI, IoT, Robotics, Advanced Materials, Hardware

  • CleanTech: Sustainability, Energy, ClimateTech, Infrastructure, EV Charging

Sales & Customer Success Salaries in London

Understanding the market is key to attracting top performers. London offers some of the UK’s most competitive compensation packages, particularly in tech and SaaS. For average salary ranges and what drives these salaries, download our Sales Salary Index for 2025.

High performers often benefit from uncapped commission, equity options, and performance incentives, making competitive salary strategies vital for employers seeking the best.

Download Index

Partner With Arius Recruit

Don’t navigate London’s competitive hiring landscape alone. Partner with Arius Recruit, a top-tier B2B sales recruitment agency, and secure the talent that drives lasting revenue growth. Whether you’re building a new go-to-market function or scaling a global team, we’ll help you attract the people who keep your business ahead of the curve.

Request a callback today and let’s build your next high-performing sales team in London.

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