Head of Professional Services

Location Kingston upon Thames
Discipline: SaaS
Job functions Customer Success, Leadership
Salary: Up to £90,000 + bonus
Job ref: 2612

Head of Professional Services

Be part of a fast-growing tech company driving real-world impact through video technology.

 

About the company

  • A leading innovator in body-worn video and cloud-based solutions, with customers in over 40 countries
  • Trusted by law enforcement, local government, retail, and private sector organisations
  • Committed to creating safer environments through cutting-edge technology and purposeful innovation
  • UK-based with a strong global footprint and an ambitious growth trajectory

 

About the role

  • Lead all implementation, onboarding, PoC, project management and customer training functions
  • Ensure the successful deployment, integration and early adoption of solutions, creating the foundation for long-term customer value and satisfaction
  • A hands-on leadership position, overseeing complex projects, developing scalable delivery frameworks, managing a team and acting as a senior point of escalation

 

About you

  • 10+ years professional services experience within software/hardware deployment
  • 5+ years leadership experience, managing implementation or project management teams
  • Strategic mindset with strong operation execution

 

Package

  • Up to £90k base + bonus
  • HYBRID - South West London (2/3 days p/w - can be flexible for the right candidate)
  • Private Medical Insurance for your health and peace of mind
  • Birthday off – celebrate your day, your way
  • Holiday purchase scheme – buy up to 5 extra days