Account Manager - Secondary Care

Location London
Discipline: SaaS
Job functions
Salary: Up to £45,000 | £62,500 OTE
Job ref: 2591

Account Manager | HealthTech Software | Remote with UK Travel

An established HealthTech software provider is looking for a commercially-minded Account Manager to manage and grow key relationships across NHS secondary care. With a solid footprint in the UK and Ireland, the business is now entering a growth phase, this is your chance to join a collaborative and mission-led sales team focused on delivering measurable impact in healthcare settings.

The Company

  • Specialist HealthTech company delivering tailored digital solutions to secondary care providers.
  • Known for strong customer retention and long-term contracts across NHS Trusts.
  • A stable, growing business with a supportive team culture and excellent benefits.
The Role
  • Manage a portfolio of NHS accounts across the UK, focusing on contract renewals, upselling and cross-selling.
  • Act as the main point of contact for client stakeholders, ensuring consistent engagement and satisfaction.
  • Expand product usage across departments and specialities within existing accounts.
  • Lead on new business opportunities through a mix of inbound and outbound strategies (with marketing support).
  • Maintain a detailed CRM, build tailored account strategies, and act as a trusted advisor.
  • Collaborate with customer support and product teams to identify risks and uncover upsell opportunities.
About You
  • 3+ years in sales or account management with a successful track record.
  • Ideally preferred if you have previously worked in secondary care and are selling software into the NHS. 
  • Strong relationship-builder with excellent written and verbal communication skills.
  • Experience selling software or digital solutions, ideally into the healthcare sector.
  • Comfortable managing a large portfolio of clients and balancing commercial and service-led conversations.
  • Able to work independently, prioritise effectively and travel across the UK as required.
  • A full UK driving licence is essential.
The Package
  • Up to £45,000 base with £62,500 OTE.
  • 23 days annual leave, increasing with length of service
  • Employee Pension Scheme 
  • "Work from Anywhere" policy – up to 20 days abroad annually
  • Holiday purchase scheme
  • Regular team-building days and employee recognition programmes.
If you’re looking for a long-term opportunity in a stable, growing HealthTech company and want to make a real difference across the NHS, this role could be a perfect fit.