As the UK’s leading Customer Success recruiter, Arius Recruit has helped high-growth companies hire at every stage. From placing the very first Customer Success Manager (CSM) in a SaaS business,to building out Enterprise CSM teams, we’ve enabled growing companies to improve retention, expand accounts, and accelerate ARR growth by hiring the right people.

This guide shares recommendations, salary benchmarks, talent hotspots and practical advice for building and expanding Customer Success functions.

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