​Strategic Account Executive - CX/AI

Location Bristol
Discipline: AI, Sales
Job functions Account Executive
Job type: Permanent
Salary: £100,000-£120,000 base salary DOE, uncapped commission (OTE ~110% of base)
Job ref: 270830
​Hybrid | About the company:

Highly regarded software provider and consultancy in CX and AI is hiring an Enterprise Account Executive to drive new business growth across enterprise clients, selling CX platforms and AI-led transformation solutions to some of the largest businesses in the UK & globally.

  • Works with enterprise organisations to modernise customer engagement and operational performance

  • Partnerships with major technology vendors across CX and cloud infrastructure

  • Recently secured one of the largest CX transformation programmes in history

  • Double in revenue & employees within the last 2 years

  • Opportunity to earn considerably due to scope of work they sell (4x OTE)

About the role:
  • Pure new business Strategic Account Executive position

  • Full ownership of the sales cycle from prospecting through to close

  • Selling CX platforms, AI-led transformation solutions and broader consultancy services

  • Targeting enterprise and upper mid-market organisations

  • Engaging senior stakeholders including CIOs, COOs, Heads of CX and AI leaders

  • Managing complex, multi-threaded sales processes across multiple functions

  • Supported by SDRs, bid teams and vendor partnerships

  • Responsible for generating a significant portion of own pipeline

  • Typical target of 6 to 12 new logo wins annually

  • Working closely with internal delivery and technical teams

Your previous experience:
  • Strong new business sales background within CX, CCaaS, contact centre, SaaS or related technology markets (£500k+ deals)

  • Experience selling transformation-led solutions rather than purely transactional software

  • Proven ability to self-generate pipeline and close complex enterprise deals

  • Comfortable selling into large organisations with multiple stakeholders

  • Experience engaging senior decision makers including CIO, COO and customer experience leadership

  • Commercially strong with the ability to build value-led business cases

  • Experience around AI-led customer experience solutions would be highly beneficial

Package:
  • Salary £100,000-£120,000 (depending on experience)

  • OTE circa 110% of base (individuals earning 4x this)

  • Flexible working environment, 1 day a month in HQ

  • Collaborative and high-performing culture

  • Excellent benefits